The Artist / Merch Partnership
While many companies now facilitate the music merchandise process on behalf of artists, there is still a disconnect between the product and the retail experience, and little overall innovation and differentiation. (IMG: Musique Mode)
The Basics of Costing & Pricing
Finding the balance of cost and price across the full supply chain and logistics operation can alleviate costs and increase profit margins.
Rethinking the Customer Journey
Understanding the customer journey and experience (CX) is crucial to truly engaging customers and fans and providing an individualized experience. (IMG: Musique Mode)
Merch retail: The Ultimate Letdown
While music merch has become more important than ever, the experience of buying has stayed largely the same—and as bad as ever. (IMG: Musique Mode)